The Coach Needs a Coach!

I’m a singer and have been all my life. Although I’m classically trained, the music I most often sing and truly enjoy is musical theatre. In my 20’s and 30’s, I was frequently hired by theatrical producers to sing the “money note.” That’s the very high, top note you hear at the end of some big chorus numbers. As I’ve aged, my voice has darkened and those notes don’t have the same quality and “ring” they used to – if I can hit them at all! … [Read more...]

Caring for Your Voice

No matter who you are, you must care for your voice so that it's there when you need it. Those of us who use it professionally and present speeches or broadcast for a living, must take even better care as we use and abuse our voices more. Remember that there should never be discomfort. If your voice gets tired, that's one thing. All muscles do at some point if they are used enough. However, your vocal muscles should never HURT. If they do, stop … [Read more...]

How Communication Happens

The amount of time we spend communicating is staggering. Studies show that college students spend 61% of their day communicating. Most of us aren't college students any more, but we all spend much more time communicating than we realize. Remember, communication includes: giving instructions to your assistant talking with a client on the phone sharing your ideas and opinions in a meeting sending an email writing a memo or … [Read more...]

Communicating Verbally

I love to read and I love words! Reading relaxes me and helps me forget for a while the pressures of the day. It's what satisfies my desire to learn as much as I can. It's what helps me share the experiences of others as they live their lives. Words take me along the John Galt Line at100 miles per hour, they help me understand complex metaphysical ideas and they let me begin to understand what it was like for Eleanor Roosevelt to be a First … [Read more...]

Communicating Nonverbally

Believe it or not, your nonverbal behavior, which is everything you use to communicate other than the words themselves, is far more important than your verbal communication, the words you use. Research indicates that as much as 93% of what we communicate is done nonverbally. When the words you say and your body language and other nonverbals conflict, which do people believe? That's right -- the nonverbals. It's very hard to censor or hide them. … [Read more...]

Your Vocal Image

An often overlooked aspect of communication is vocal quality. Just as the clothes you decide to wear gives others an impression of who you are, how you feel about yourself, the face you want to show the world, so does your voice. It's an important part of your "appearance" -- your "image." What does your voice sound like? Is it high, thin, shrill? Or maybe flat, dull and sloppy? It has been said that how we say something is 5 times more … [Read more...]

The Art of Listening

Listening is a much over-looked communication skill. We think we know how to listen, but often we're just hearing rather than listening. Do you know the difference? When you drove to work this morning, did you have the radio on? If so, you were hearing the music, news or a talk show. You might or might not have been paying much attention. But, what happened when they played your favorite song, or the traffic report that you'd been waiting for? … [Read more...]

Improving Interpersonal Communication

Interacting with each other one-on-one, i.e. on an interpersonal level, is some of the most important communicating that we do. What we sometimes forget is that we aren't communicating TO another person, but WITH them. It isn't a one-way street. Communication is a process in which both people are sharing meaning, information and feelings. Good interpersonal communicators must learn to adjust their communication style to the person and/or … [Read more...]

Dealing with Difficult People

We all know them. The ones who never have anything positive to say about ANYTHING. The ones who know it all. The ones who say "Yes" to everything and never seem to think for themselves. These are the people who make our lives and communication difficult. Sometimes we'd like to throttle them, but that usually isn't the best option!   So, what ARE your options? Option 1: Well, you could simply ignore the situation and do nothing. This is the … [Read more...]

Powerful Persuasion

In our society, it's impossible to escape persuasive messages. They come from advertisers, politicians, co-workers and even (or especially) children. In turn, you also frequently try to persuade others. If you're in sales, you spend most of your working life at it. In addition, you're persuading when you try to convince your family to go to the beach rather than the mountains for vacation. Or, when you negotiate with a contractor or vendor for a … [Read more...]